Patient & Reliable
Tech Support in Albany and Rensselaer County

Serving local families, seniors, and small businesses with expert in-home tech support and statewide remote support.

We make technology safer, simpler, and stress-free.

👵 Seniors & Families

Patient, personal tech help—without the overwhelm.

We simplify, clean up, and secure your devices so they do what you need—without the stress. Whether you’re staying connected to family or just trying to avoid scams, we move at your pace and explain things in plain English.

Tired of being the family tech support? This makes a great gift for parents or grandparents.

We also work directly with senior living communities—offering workshops, tech clinics, and one-on-one help right on site.

👉 Learn more about our senior programs

  • Reliable help—right at your door.
    We come to you, serving Troy, Albany, East Greenbush, and beyond. Whether it's a slow computer, a confusing setup, or just general frustration, we fix it without the fuss.

    We take our time, explain everything clearly, and make sure it all works the way you want it to.

  • Stop overpaying for services you don’t need.
    We go through your cable, phone, and internet bills line by line—looking for hidden fees, overpriced bundles, or services you don’t use.


    Most clients save $50–$100/month in just one session.

  • Old tech piling up? We’ll make it disappear—discreetly and responsibly.

    Towne Techs offers trusted, no-hassle pickup of unwanted electronics, from laptops and phones to printers and tangled cords. We handle every step—removal, secure data destruction, and proper recycling—so you don’t have to lift a finger or worry about where it ends up.

    Serving Rensselaer and Albany counties.

    Contact us to schedule a pickup or get a quote.

  • Learn your tech—no jargon, no judgment.
    From texting and video calls to managing photos and email, we teach step by step until it clicks.
    Lessons are one-on-one, in-home or online—at your pace, in your space.

  • Stay safe without the scare tactics.
    We’ll audit your devices, accounts, and passwords to flag risks—like pop-ups, phishing emails, and suspicious apps—and put simple defenses in place to protect you.

    Perfect for seniors and families looking to secure their digital lives.

  • Your trusted tech expert—on call, all year.
    Our annual Tech Concierge membership includes regular in-home visits, priority scheduling, and unlimited call/text support.


    It’s peace of mind for seniors and families who want dependable help without the guesswork.

🧑‍💼 Small Businesses

Reliable tech help for small businesses—without the cost of an in-house IT team.

We’re experienced, practical, and do a bit of everything—websites, slow computers, digital cleanups, and the day-to-day tech issues that get in your way. If it’s slowing you down, we’ll help you fix it—properly.

No sales pitch. No upsells. Just honest advice, dependable support, and fair pricing that makes sense for real businesses.

👉 Book a free 20-minute consult to talk through what you need, check pricing, and see if we’re a good fit.

  • Professional websites that show up—and show off.
    We build clean, fast, mobile-ready sites tailored to your business. No bloated templates. No clutter. Just clear design and smart structure that helps people find you online.

    Includes setup of local SEO basics so your business shows up in search the way it should.

    Ideal for solo business owners and small teams.

  • Need something that looks good and gets noticed—fast?
    We offer fast-turnaround design help (24–72 hours) for flyers, social posts, and local promotions. Perfect for businesses that want sharp, effective graphics without the agency wait times.

    Want to make your own? We’ll walk you through Canva and help you fix layout issues or unblock creative problems.

    We can do it for you—or help you do it yourself.

  • Slow tech, cluttered screens, dirty devices—we fix all of it.
    We handle one-time tune-ups that make your tech run smoother, faster, and safer. That includes speeding up computers, removing junk, tightening security, and even giving your hardware a physical cleaning.

    Clean tech just works better. And yes—your phone could probably use a wipe-down.

  • Therapists, we speak your language.
    We help therapists and private practices get their tech in order—secure, organized, and set up to support your work. Whether you're brand new or feeling overwhelmed, we’ll simplify your setup and make sure it runs smoothly.

    With experience in IT, startups, and Apple support, we know how to build systems that let you focus on your clients—not your equipment.

  • Old tech piling up? We’ll make it disappear—discreetly and responsibly.

    Towne Techs offers trusted, no-hassle pickup of unwanted electronics, from laptops and phones to printers and tangled cords. We handle every step—removal, secure data destruction, and proper recycling—so you don’t have to lift a finger or worry about where it ends up.

    Serving Rensselaer and Albany counties.

    Contact us to schedule a pickup or get a quote.

🏘️ Community Tech Support

We partner with senior communities, libraries, and local groups to bring hands-on, approachable tech support directly to the spaces where people gather.

From workshops to drop-in clinics, we make technology feel less intimidating—and more useful. Every program is tailored, practical, and based on real needs—not cookie-cutter content or generic slideshows.

👉 Free Info Session
Let’s chat about what would work best for your community. Reach out below to get started.

  • From frustration to confidence—one step at a time.

    These hands-on sessions help people finally feel in control of their phones, tablets, and computers—whether they’re trying to text grandkids, use telehealth, or find their way around new apps.

    Workshops are relaxed, supportive, and built for all skill levels. We use plain language, real-life examples, and plenty of Q&A—no tech-speak, no judgment.

  • Drop-in help, right where it’s needed.

    Our community tech clinics offer one-on-one support for phones, tablets, accounts, and more. We fix what’s broken, answer tough questions, and help people stay connected and independent.

    Held at libraries, senior centers, and community spaces—no appointments, no pressure. Just real help, in real time.

  • Online safety that makes sense.

    We cut through the noise and explain what really matters—how to avoid scams, protect personal info, and stay safe online without getting overwhelmed.

    These talks are ideal for larger groups. Each session is updated regularly to reflect current threats, and designed to be clear, practical, and easy to follow.

  • Old tech piling up? We’ll make it disappear—discreetly and responsibly.

    Towne Techs offers trusted, no-hassle pickup of unwanted electronics, from laptops and phones to printers and tangled cords. We handle every step—removal, secure data destruction, and proper recycling—so you don’t have to lift a finger or worry about where it ends up.

    Serving Rensselaer and Albany counties.

    Contact us to schedule a pickup or get a quote.

🛡️ Digital Self Defense

Private, judgment-free support for anyone who feels exposed, tracked, or unsafe online.

If you're a survivor, activist, LGBTQIA+—or just tired of feeling watched—you’re not imagining it. Big Tech, data brokers, and invasive apps profit from your every move.

We help you take back control with discreet, personalized support. No fear tactics. No shame. Just real help that fits your life.

Ready to reclaim your digital privacy?
Whether you need a one-time session or a full plan, we’re here to help. Reach out when you are ready.

  • Build a security plan for your real life.
    Whether you're preparing for a protest, leaving a harmful situation, or just want to feel safer online, we’ll help you assess your risks, lock down your devices, and put a smart plan in place.

    Sessions are private and tailored to your urgency. You’ll get:

    • A custom strategy based on your habits and goals

    • Help setting up backups, emergency contacts, anonymous accounts

    • A simple written summary with clear next steps

    One-time sessions or ongoing coaching available.
    You deserve privacy and control—we help you build it.

  • Reduce your digital exposure—without the overwhelm.
    From tightening privacy settings to stopping device-level tracking, we walk you through the changes that actually matter. No scare tactics, just calm, step-by-step guidance.

    Ideal for:

    • Activists and public-facing professionals

    • Survivors or individuals concerned about stalking

    • Anyone who wants to feel less visible online

    Includes a hands-on walkthrough, practical tips, and an optional checklist tailored to your needs.

  • Switch to apps and tools that work for you—not against you.
    We’ll help you move away from surveillance-heavy platforms and toward privacy-first tools—secure messaging, private browsers, password managers, and even de-Googled phones if that’s your path.

    We explain what each tool does, how to use it, and what tradeoffs come with it—then help you build a setup that actually works for your life.

    Includes setup, tips, and a personal reference guide.

  • Shrink your digital footprint—and stay that way.
    We guide you through removing your personal data from high-risk broker sites, closing old accounts, and tightening up what’s still out there.

    You’ll get:

    • A step-by-step plan focused on impact

    • A list of trusted tools and services

    • Ongoing support if you need it

    Perfect for anyone looking to reclaim privacy, reduce risk, or start fresh.

  • Old tech piling up? We’ll make it disappear—discreetly and responsibly.

    Towne Techs offers trusted, no-hassle pickup of unwanted electronics, from laptops and phones to printers and tangled cords. We handle every step—removal, secure data destruction, and proper recycling—so you don’t have to lift a finger or worry about where it ends up.

    Serving Rensselaer and Albany counties.

    Contact us to schedule a pickup or get a quote.

Need a Hand? Reach out today.

Slow computer? Weird pop-ups? Can’t get things to work?
We offer patient, clear support that gets you back on track—without making it complicated.

📍 Locally owned in Poestenkill, serving homes and small businesses across Rensselaer & Albany Counties. Remote support available statewide.

📞 Call: (518) 227-0859
📧 Email: hello@townetechs.com

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