Tech Support for Seniors, Families & Small Businesses

We offer patient, personal tech support for seniors, families, and small businesses—right here in Rensselaer County or remotely, wherever you are. Simple, friendly, and built around what you need.

👵 Seniors & Families

Personal, patient tech help—without the overwhelm. We’ll make sure your devices are simple, secure, and set up for how you really use them, so you feel confident (not frustrated).

Ask about our annual memberships for ongoing support and peace of mind.

  • Get reliable tech help right at your doorstep. We come to you—whether you're in Troy, Albany, East Greenbush, or anywhere in the Capital Region—to fix problems, speed things up, or walk you through new device setups.

    Our in-home support is perfect for seniors and families who want patient, professional help without the hassle. We move at your pace, explain everything clearly, and make sure your devices work the way you need them to.

  • We’ll teach you how to use your devices in plain language—no jargon, no judgment. From texting and emailing to Zoom calls and photo sharing, we go step-by-step until it clicks.

    One-on-one tech training, at your pace, in your space—or online.

  • We’ll review your accounts, passwords, and devices for red flags—like scams, pop-ups, and phishing attempts—and set up simple, effective defenses to keep you safe online.

    Perfect for seniors or families looking to protect loved ones from online threats. Peace of mind starts with knowing you're secure.

  • Stop overpaying for services you don’t need. We’ll review your cable, internet, and phone bills—line by line—to find hidden fees, unnecessary charges, and better options.

    Most clients save $50–$100/month after a single session. Ideal for seniors, families, and small businesses across Upstate NY looking to cut costs without the hassle.

  • Our annual Tech Concierge membership is perfect for seniors and families who want peace of mind and a trusted expert they can rely on.

    Members receive regular in-home visits, priority scheduling, and unlimited call or text support—ideal for staying protected, confident, and connected all year long.

🧑‍💼 Small Businesses

Professional tech help—without the cost of an in-house IT team. We help small businesses across Upstate NY stay secure, efficient, and up-to-date with personalized support and tools that actually fit the way you work.

From office setups to software advice, we make sure your tech keeps up with your business—not the other way around.

  • We’ll build a clean, professional website that reflects your business—and make sure people can actually find it. That includes SEO setup, mobile optimization, and ongoing support as your needs evolve.

  • From email and cloud storage to printers and devices, we’ll set up your business tech the right way—secure, organized, and built to last.

    We also offer regular checkups and ongoing care to keep everything running smoothly, so you can focus on the work that matters.

  • Cut the digital clutter and get more done. We’ll help streamline your daily operations with smarter tools, cleaner systems, and workflows that actually work—saving you time, money, and stress.

    Perfect for small businesses and busy professionals who want their tech to work smarter, not harder.

  • We support therapists, private practices, and healthcare pros with secure setups that meet HIPAA standards—so your data stays protected and your practice stays compliant.

  • From onboarding to digital safety, we help your team stay confident, efficient, and secure—so everyone’s on the same page and your systems stay protected.

🏘️ Community Tech Support

We partner with retirement communities, libraries, and local organizations to make technology more accessible, less intimidating, and truly useful.

From one-time workshops to ongoing programs, we bring hands-on support and digital confidence right to your community.

  • We lead friendly, easy-to-follow sessions that help older adults and community members learn to use their devices safely and confidently—always at a relaxed pace, with plenty of time for questions.

  • Like a local, personal Genius Bar—no appointment needed. Held at libraries, senior centers, and community spaces, these clinics offer one-on-one help with phones, tablets, laptops, email, and more—no tech experience required.

  • Short, high-impact presentations on online safety, scam awareness, and digital best practices—ideal for senior centers, nonprofits, and community groups. Perfect for reaching larger audiences in a single session.

🛡️ Digital Self Defense

Private, judgment-free support for people who feel watched, exposed, or at risk online.

If you’re a survivor, an activist, part of the LGBTQIA+ community—or just someone who feels like their phone is spying on them—you’re not imagining things. Big Tech, data brokers, and bad actors profit off your digital trail every day.

We help you take that power back.

Whether you're trying to protect your identity, disappear from Google, lock down your phone, or avoid online harassment, we offer discreet, personalized support—no tech jargon, no shame, and no scare tactics.

You deserve to feel safe in the digital world. Let’s build a private, secure, and low-stress online life—on your terms.

  • Planning to attend a protest, leave a harmful situation, or protect yourself from doxxing or harassment? We’ll help you prepare with secure backups, burner accounts, app lockdowns, emergency contacts, and safe data deletion strategies—so you're ready for anything.

  • We’ll review your devices, habits, and online exposure to build a personalized digital safety plan. That includes securing your accounts, improving password practices, enabling two-factor authentication, and reducing the personal data you leave behind.

  • We’ll help you clean up your online presence, adjust privacy settings, avoid tracking, and protect your identity, location, and connections—especially if you’re vulnerable to harassment or surveillance.

  • We’ll help you replace invasive apps and platforms with secure, privacy-first tools—like encrypted messaging, anonymous browsers, and de-Googled phones—so you can live online without constant tracking.

  • Ready to leave Google, Facebook, or Apple? We’ll help you transition safely by exporting your data, closing old accounts, and setting up privacy-first alternatives for email, cloud storage, search, maps, and more.

Let’s Get Your Tech
Working Right!

Got a question? Need tech support? We’re here to help.

Whether it’s a slow computer, a tricky setup, or just everyday tech headaches, Towne Techs is ready to make things simple, stress-free, and secure.

📍 Serving Rensselaer County and beyond, with in-home and remote support you can trust.

📞 Call Us Now:
(518) 227-0859

📧 Send Us an Email:
hello@townetechs.com