Small Business IT

YOUR TECHNOLOGY PARTNER FOR GROWING BUSINESSES

What I Offer

  • Ongoing Support (Retainer)
    Your dedicated tech person on a monthly basis. I handle your devices, network, security, backups, and whatever comes up — so you and your team can focus on the work. The best fit for businesses that want someone who knows their setup and is there when they need them.

    Project Work
    A defined job with a clear start and finish — setting up a new office, migrating to better systems, tightening security, or cleaning up a setup that's gotten out of hand. One engagement, done properly.

    One-Time Help
    A single problem solved. For when something specific comes up and you don't need anything ongoing.

    Remote or In-Person
    I work both ways — remote for most things, on-site when it's faster to be in the room. Serving Rensselaer County, Albany, and the surrounding Capital Region.

  • Therapists and private practices.
    Solo professionals and consultants. Nonprofits.
    Small teams under ten people.
    Any business too small to justify a full-time IT person, but serious enough that technology problems cost real time and money.

  • Every business is a little different, so I'll always give you a clear price before any work starts — no surprises, no running meter.

    One-time help starts at $150. Project work is quoted per job. Ongoing support is a flat monthly rate based on what your business needs.

    The best way to get an accurate number is a quick conversation. Book a free consultation and I'll tell you straight what it'll take.

I offer a few ways to work together depending on what your business needs. Not sure what fits? Get in touch and we'll figure it out.

Appointments
Contact

Frequently Asked Questions

  • Mostly small practices and solo businesses — therapists, professionals, consultants, nonprofits, and teams under ten people. If you're too small for a full IT department but big enough that technology matters, you're exactly who I work with.

  • Whatever your business runs on — computers, networks, wifi, security, backups, email, software, and the day-to-day issues that come up. On an ongoing plan, I handle it proactively so problems get caught before they cost you. On a project basis, I come in, fix what's needed, and set you up right.

  • No long-term lock-in. Ongoing support is month to month — if it's not working, you can stop. I'd rather keep your business by doing good work than by holding you to a contract.

  • I'll always give you a clear price before any work begins. One-time help starts at $150, project work is quoted per job, and ongoing support is a flat monthly rate.

    Book a free consultation and I'll give you specifics.

  • Completely. I work with therapists and practices that handle sensitive client information, so discretion and security are part of the job. Your data, your systems, and your business stay private — and I set things up with that in mind, including HIPAA-aware practices where it applies.

My Values

Listen First

Simplify Everything

Teach With Kindness

Testimonials

Testimonials

“Based on the consultation with Towne Techs, I have saved over $500 a month! I canceled the landline, “cut the Cable tv chord” (and with the help of Town Techs, am extremely happy with my new Roku service), and am not paying an arm and a leg to Verizon! Thank you Towne Techs for making my retirement income stretch a lot further in these challenging economic times!”

– Susan M.

“Andrew has been an absolute game-changer for my therapy practice's online presence. In just one month, he's dramatically improved both my website and SEO performance. What sets Andrew apart is not just his competency, but also how collaborative and patient he is in teaching others about digital context. I couldn't be happier with his support and expertise, and I intend on continuing to work together. Highly recommend for small businesses or private practices wanting stronger SEO performance, website design, and marketing supports!”

– Na L.

"As a therapist with mediocre tech knowledge I was thrilled to find a HIPAA compliant local IT person. With an NDA offered by Andrew, I was thrilled to see years of clutter organized, my computer scanned for bugs, and MOST importantly, protected from hacks. Thank you, Andrew! My group practice will be a repeat customer!"

– Anya L.

"Andrew is very knowledgeable, I cannot more highly recommend Towne Techs for online digital safety & SEO has made a huge difference. Thank you Andrew!!!”

– Amy B.

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